New CTAC for IT Support
Help Desk Requests
HOW TO SUBMIT A REQUEST:
Simply go to: https://centraltechinc.myportallogin.com to submit your support request.
Once you submit your ticket you will receive an email that confirms we’ve received your message.
WHEN TO SUBMIT A REQUEST:
This new process is a company-wide best practice, and it helps us to better provide prompt service. Submitting a ticket is the fastest way to get assistance. You can also contact our CTAC team via email at [email protected] or via phone at (800) 604-2057.
We understand that technical challenges can slow you down. This new process helps us to address your requests faster. Having a centralized support team also provides an opportunity for better tracking and monitoring, which allows us to be more proactive and help customers prevent issues before they occur.
HOW TO CONTACT US FOR A REQUEST:
There are three ways to contact our CTAC team:
Please let us know if you have questions or need assistance signing into the portal.