New CTAC for IT Support
Help Desk Requests
HOW TO SUBMIT A REQUEST:
Simply go to: https://centraltechinc.myportallogin.com to submit your support request.
Once you submit your ticket you will receive an email that confirms we’ve received your message.
WHEN TO SUBMIT A REQUEST:
This new process is a company-wide best practice, and it helps us to better provide prompt service. Submitting a ticket is the fastest way to get assistance. You can also contact our CTAC team via email at firstname.lastname@example.org or via phone at (800) 604-2057.
We understand that technical challenges can slow you down. This new process helps us to address your requests faster. Having a centralized support team also provides an opportunity for better tracking and monitoring, which allows us to be more proactive and help customers prevent issues before they occur.