Central Technical Assistance Center (CTAC)

Our Central Technical Assistance Center (CTAC) is the dedicated department at Central Technologies, Inc. that provides comprehensive technical assistance for all products sold and contracts managed by our company. The CTAC team is committed to ensuring that our customers receive the highest level of support for their technology needs. Whether you have questions, require troubleshooting assistance, or need guidance on using our products and services, our CTAC team is here to help. Our goal is to provide efficient and effective solutions to ensure the smooth operation of your technology infrastructure.

WHEN TO SUBMIT A REQUEST:

Submitting a ticket via the portal is the fastest way to get assistance for any technical issues or questions you may have. However, you can also contact our CTAC team via email at [email protected] or via phone at (800) 604-2057. This process is a company-wide best practice, designed to help us provide prompt service and address your requests faster.

We understand that technical challenges can slow you down, and using the CTAC portal is the most efficient way to get the support you need.

Having a centralized support team provides an opportunity for better tracking and monitoring of requests, allowing us to be more proactive in helping customers prevent issues before they occur.